LED Lighting Warranty & Returns

Sun Lighting Technology Co., Ltd warrantys its products to be free from defects in material and workmanship for a period of 3-5 years*, starting from the date of delivery. Manufacturer warrants that all LEDs provided will be new and in best functioning condition. If you discover a defect in a product covered by this warranty, we will repair it. If the repair is not possible, we will replace the item.

Exclusions: This warranty covers defects in manufacturing discovered while using the product as recommended by the manufacturer. The warranty does not cover loss or theft, nor does coverage extend to damage caused by misuse, abuse (this includes mechanical shocks), unauthorized modification, improper storage conditions, lightning or natural disasters. Sun Lighting Technology Co., Ltddoes not warrant its products compatibility with incandescent dimming systems.

Limits of Liability: Should the product(s) fail, your sole recourse shall be repair or replacement, as described above. Sun Lighting Technology Co., Ltd will not be held liable to you or any other party for any damages that result from the failure of this product. Damages excluded include, but are not limited to, the following: lost profits, lost savings, lost data, damage to other equipment, and incidental or consequential damages arising from the use, or inability to use this product. In no event will Sun Lighting Technology Co., Ltd be liable for more than the amount of your purchase price, not to exceed the current list price of the product, and excluding tax, shipping and handling charges. By installing or using the product, the user accepts all terms described herein.? Sun Lighting Technology Co., Ltdis not liable and the full warranty is under the discretion of the manufacturer.

How to Obtain Service Under This Warranty: Send the damaged product, the invoice and this warranty to Sun Lighting Technology Co., Ltd. Contact us at gm@sunlighting-led.com. The costs of shipping to the retailer or payment of any customs clearance fees or duties are the responsibility of the buyer.

Exchange Policy: Sun Lighting Technology Co., Ltd does not accept returns and has a 10 day exchange policy from date of delivery. All items returns are subject to a restocking charge of 20% and return shipping fees are the responsibility of the customer. The customer is fully liable for any product damaged during returned shipping. Special designs, beam angles, color temperatures and voltages are not returnable, refundable and cannot be exchanged. All exchanges must have a valid invoice to be approved. All customers are encouraged to order samples prior to placing a full order to ensure the product being ordered is correct. Final approval for any exchange is the sole discretion ofSun Lighting Technology Co., Ltd and exchanges can be rejected even if filed within the 10 day period.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

*Subject to the product line's individual warranty.  For exact warranty detailes on any product, please contactSun Lighting Technology Co., Ltd   Subject to change without notice.